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  1. Gift Guru Help Center
  2. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

General

  • I’m having issues with the website or mobile app. What should I do?
  • Will purchased gifts automatically show up in the gift history?
  • Does Gift Guru cost anything?
  • Do you sell the products?
  • Can I use Gift Guru outside the United States?
  • Can I use Gift Guru for things other than gifts?

Account and Signup

  • I forgot my password? What do I do?
  • Do I need to connect my phone contacts?
  • What information is required to create an account?
  • Is my information safe?
  • What age is Gift Guru appropriate for?
  • How do I delete my account?
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Recipients & Events

  • How do I edit or delete an event?
  • How do I edit a recipient's birthday?
  • Why do you need to know my recipient’s relationship to me?
  • Why are there different outreach type options?
  • Where do the gift recommendations come from?
  • I can't find the event type I am looking for. What should I do?

Reminders

  • How do I adjust the number and type of reminders I am getting?
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